California agency proposes Telecom User Bill of Rights

Two members of the California Public Utilities Commission (PUC) Thursday a proposal for a “Bill of Rights, she said that this was to warn consumers against fraud committed by wire and wireless phone consumers . The association represents cell vehicle immediately responded, they say, is not necessary.

“The proposed decision recognizes that the telecommunications market is changing every day and our efforts for consumer protection must be based on these changes, PUC President Michael R. Peevey said in a statement.” We must be able to detect fraud and abuse at the speed of current market quickly and in which consumer protection. ”

Peevey made the proposal of the Commission member Susan P. Kennedy. The proposal requires significant consumer education is the rights of consumers, and also clarify the so-called non-tariff communications, telecommunications operators may vary depending on invoices to consumers. Kennedy and Peevey said in a statement that the existing provisions relating to non-communication costs avoid the use of mobile phones to buy services and products such as movies and music.

The CTIA, the Professional Association of cellular operators, immediately concerned about the proposal.”Our main objective is, has always been, is and will continue to be consumers, rules of the state in danger, that fewer choices and pay more for their wireless services,” CEO Steve Largent CTIA, said in a statement. “We also maintain that new rules are not necessary because wireless are already subject to existing laws in California consumers.”

Peevey and Kennedy Largent congratulated for his goal, but pointed out that some compromise was not necessary.”I think their intentions are good, and I hope we can also continue its efforts to obtain the best interests of consumers wireless,” said Largent.

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