Putting the finger on fraud
SPEND just a few minutes to pages ABRN leaves or other specialized journals in the last 18 months and is a frequent theme, probably jump on you: fraud.
If fraud transactions is booming, is the subject of a debate, but two things are clear: first, a growing number of countries, cracking of fraud within the industry and, secondly, the majority of operations lawful and honest, to find ways of management increasingly skeptical consumers and regulatory authorities search to end a common practice, even in the industry believe they are - as can - potentially fraudulent.
BAR takes the lead
California is a state that waging a highly visible efforts to fight against fraud. The Bureau of Automotive Repair (AFS) recently suspended the use of their controversial views on injuries (NOVs), which has been awarded a large number of collisions and repair facilities and the disclosure of consumer complaints, leaving NOVs. Still, the impact of BAR-actions and admire the emphasis on fraud in the collision repair industry.
In the CBS News reports last December, BAR responsible Allen Wood informed his often recites that “Forty per cent of time, people have been victims, in some respects, so that repairs fraudulent.”
What neither CBS nor most media are saying is that the wood statement is not based on a random survey of all workers, businesses, but also a case study in which consumers were concerned that they are victims of fraud. “Start with a group of people feel it has received the drawing table, and yes, you will probably find a high percentage of them were in California, said one owner, asked not to identify because of his efforts underway to work on a bar advisory committee. “But to translate that 40 percent of all jobs in repairing the condition of fraud is unfair.”
David McClune, executive director of the bodywork California Technical Association (CAA), said that his organization supports efforts to reduce fraud in the sector, but also has concerns about some BAR statistics and regulations.
“The definition of” fraud “is the bar is too large,” said McClune. “In legal terms, to find fraud, you must intentions. The bar defines fraud as wide, it is possible that inadvertent errors.”
Services control against fraud
It is an argument of the management class Collision Center, which operates 38 stores in California and Texas 30. Last year, adopted BAR-class Costa Mesa, California
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